000 00456cam a2200181ua 4500
001 13840
008 060101n2008 II |||gr||||Z||||||eng
040 _aMAIN
041 _aEnglish
082 _a080 SIN
100 _aSINGH , PANKAJ KR . .
245 _aCALL CENTER & BPO (RECRUITEMENT MANUAL )
260 _aNEW DELHI
_bBRIGHT PUBLICATIONS
_c2008
300 _a168.:
_c20CM.
653 _aGeneral collections
700 _aBRIGHT , P.S .
942 _cBK
999 _c13727
_d13727